frequently asked questions

When are your hours and how long are sessions?

Therapy sessions are offered Monday-Friday from 9am-7pm. Sessions last for 55 minutes.

What is your rate?

My self-pay rate is $165/hour

Do you take insurance?

Aetna and Anthem/Blue Cross Blue Shield insurance is accepted. For clients with all other insurance companies, Erica is considered an “Out of Network” provider and you would be responsible for the full payment. Erica can provide a receipt for your payments called a “superbill” and you can submit this to your insurance company for possible reimbursement, depending on your plan and benefits. The best way to find out about reimbursement payments is to call your insurance company directly.

What is your cancellation policy?

Please provide at least 24 hours notice if you need to cancel or reschedule your appointment. Any cancellations less than 24-hours or “no-shows” will be charged the full session fee.

How do I set up an initial appointment?

Schedule a free 15-minute consultation by calling 404.913.2258 or emailing Erica to book an appointment.

Please feel free to leave a voicemail on Erica’s confidential messaging system, calls will be returned within 24 hours.

Email: ericaturner.pc@gmail.com

Are sessions held in-person or virtually?

Erica currently offers virtual sessions.

What can I expect in the first session?

The first session is an opportunity for us to get to know each other and build a sense of safety and rapport. The first session will be a space for you to talk through some of your presenting concerns, describe what has been going on in your life recently that prompted you to seek therapist, and discuss what it is that you want out of therapy.